Hi-Rez Highway

New high resolution SACD releases, players and technology.

Return to Hi-Rez Highway


Message Sort: Post Order or Asylum Reverse Threaded

Denon DVD-3910, can the transports still be serviced?

70.105.236.241

Posted on July 1, 2012 at 07:39:03
ElectrostatDoc
Audiophile

Posts: 339
Location: Boston
Joined: December 18, 2005
I have a friend with an Exemplar modded 3910, and his transport has gone from flaky to not reading SACDs. Does anyone know if Denon will still replace these transports and on a modded unit? He hasn't had luck speaking with Denon customer service. Thanks

 

Hide full thread outline!
    ...
RE: Denon DVD-3910, can the transports still be serviced?, posted on July 1, 2012 at 08:21:18
pbarach
Audiophile

Posts: 1050
Location: Ohio
Joined: June 22, 2008
I don't know if they can be serviced, but it shouldn't be hard to buy a used 3910 on ebay or elsewhere and switch out the transport.

 

RE: Denon DVD-3910, can the transports still be serviced?, posted on July 2, 2012 at 08:10:24
ElectrostatDoc
Audiophile

Posts: 339
Location: Boston
Joined: December 18, 2005
The problem is short of buying a new in box unit, one can't tell the number of hours that transport would have on it.

 

try this, posted on July 2, 2012 at 20:13:46
Penguin
Audiophile

Posts: 5653
Location: Maryland
Joined: August 5, 2001
;-D

True terror is to wake up one morning and discover that your high school class is running the country.

quote by Kurt Vonnegut

 

Clean the lens, posted on July 3, 2012 at 10:46:06
FezCo
Audiophile

Posts: 368
Location: Los Angeles
Joined: March 29, 2004
Contributor
  Since:
April 11, 2013
I was experiencing a similar problem a few months ago.... I opened the transport up and cleaned the lens. See the thread below:

 

RE: Denon DVD-3910, can the transports still be serviced?, posted on July 3, 2012 at 14:44:07
drobin07
Audiophile

Posts: 29
Location: N. Virginia
Joined: June 6, 2004
If the display shows 00 00 00 when you hit play, and nothing else happens, you may need to replace the laser. This costs around $25 and is not too difficult to find or replace---details including step by step instructions are in the thread below, see the series of posts by Michidragon. I did it without too much difficulty on my APL Denon,

good luck,

David

 

RE: Denon DVD-3910, can the transports still be serviced?, posted on July 3, 2012 at 23:07:35
JBen
Audiophile

Posts: 2506
Joined: May 18, 2008
Contributor
  Since:
December 0, 0000
In addition to some good previous pointers, I can add this. If the unit is playing CD fine and maybe SACDs at times, check & resolder the ICs. Easily said than done bacause the IC contacts are tight, but I did. This was so long ago that I can't be more specific.

Oh, yes, there may be another symptom. When the 3910 has warmed up fully, after playing CDs for example, if it is more likely play SACDs, the chips contacts are the likely place to look into.

My 3910's transport had been recently "fixed" when I bought it 2nd hand. The whole thing was replaced. Yet, it still acted up. The seller offered to take it back but I had a feeling that cold solder could be playing a role...lucky guess.

 

RE: Denon DVD-3910, can the transports still be serviced?, posted on July 7, 2012 at 17:42:34
fantja
Audiophile

Posts: 3465
Location: Alabama
Joined: September 11, 2010
did your friend contact Exemplar?

 

RE: Clean the lens.I agree I did this with a cleaning disc and it worked nt, posted on July 25, 2012 at 14:16:15
setlow
Audiophile

Posts: 260
Location: Ontario, Canada
Joined: June 1, 2000
Bob

 

Page processed in 0.016 seconds.