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In Reply to: RE: My first online vinyl buying experience posted by zacster on April 20, 2015 at 19:21:57
If that happened to me, I would request a refund. Especially if I paid more than 10 bucks. Ebay has been hit or miss, but mostly hit. I got a quadraphonic copy of Pink Floyd's DSOTM that came all the way from Australia and arrived in pristine condition. Steely Dan Aja red vinyl which was also perfect and the list goes on.
You just got a dud on your first try. Since i first atarted doing it, most suction sites and services like paypal have built in protections for buyers and sellers alike that make it easier to return something you aren't happy with. It's a PITA to return something but no less than returning to any other online retailer.
Follow Ups:
The frustrating part is that this was advertised as "New and Sealed" and it arrives as neither. When buying used I would expect some variation, but not with new. And how do they miss the "Sealed" part? It was open.
This was a more recent recording too, not one from the old days. New production I would just expect to arrive new. My guess is that this was opened and used as a demo, and the demo just goobered it up. But even then, new is new, not demo. Sealed is sealed, and it wasn't.
Btw, I have the quad version of DSOTM on DVD-Audio, the original Alan Parsons mix. This is probably the same as your quad version as it was supposedly made from the same mix tapes. This is NOT the SACD version that was available commercially.
Well the guy is obviously a dick. At least contact him and complain. If I'm wrong and he's not a dick, I don't see the problem in giving you back your money and return shipping cost. At least split the return shipping.
Sorry you had to go through that and on your first online experience. My suggestion would be to go through sites like eBay or at least use PayPal so you have some protection next time.
And let's not forget to try to buy using the links here on AA so we can give back to this wonderful resource as much as possible.
This was bought through Amazon, so I had that protection, pretty much the same as eBay. And they've already agreed to a refund. It's just the hassle of it all. I haven't been able to find this particular record in the stores in NYC though, Melody Gardot. I guess some pressings are very limited. I'd guess most pressings are pretty limited, except that vinyl is going crazy again.
I think I need to make another trip to Rough Trade Records in Williamsburg, Brooklyn.
For the cost of shipping it back I'm realizing it isn't worth it. This is why I don't buy small price items online unless I'm willing to just eat it if it doesn't work out. I didn't realize how little this one particular album cost from the others in the batch, none from the same vendor.
But they are willing to make good in any case so I shouldn't complain too much. I haven't mentioned their name so no harm to them either.
After the first seller cancelled the rest of my order, I went on eBay to get one of the albums and guess what, it came, sealed, but still not new. It was exactly the same as the first. I opened it up, took it out of the sleeve, and I could see the surface was scratched. I put it on and there were pops and clicks through the entire album. Even my old beat up records have sounded better and look cleaner.
Never again.
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