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In Reply to: RE: It's the manner in which things are done posted by petercapo on March 19, 2015 at 10:21:34
I'm surprised that page isn't ten times longer.
Just last week, I had to explain to a "profesional" that tubes needed to be pushed into the sockets all the way to work properly, after receiving a curt e-mail about "bad socket quality".
There was a woman last year who wouldn't stop calling me about a circuit she drew up that wouldn't possibly work (she hadn't built it). Sometimes she would call 5-10 times per day.
I think the Manley website has some better emails than Kevin.
Follow Ups:
I do not deny that some individuals can be problematic, and I can sympathize with anyone having to deal with a problematic person. In such cases, appropriate boundaries can nevertheless be set without holding them up for public ridicule - without putting them in a corner with a dunce cap on their heads for everyone to see. It just seems over-the-top to me that a business actually publicly embarrasses their customers.
snip: It just seems over-the-top to me that a business actually publicly embarrasses their customers.
Absolutely.
Apparently, that's some people's new approach to gaining customers and respect.
I doubt it works very well.
"I can't compete with the dead". (Buck W. 2010)
snip: It just seems over-the-top to me that a business actually publicly embarrasses their customers.
Yes,to me that would make me reluctant to deal with that business for fear of the fact they may not like you and then publicly soil your reputation.
Nobody ever went broke underestimating the intelligence of the American public
H. L. Mencken
It appears to me that Kevin came on a little strong with his comments & could have handled the situation with a lot more class.
Doug
Indeed.
Nobody ever went broke underestimating the intelligence of the American public
H. L. Mencken
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