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In Reply to: RE: "Respected" company refuses to reimburse for non arrival posted by r17 on March 02, 2011 at 09:02:49
Good that I did not name them.Just received an email that they do intend to reimburse me.Another storm in a teacup,but their initial approach was riling.
Follow Ups:
nt
I didn't even think of that,that didn't even suggest it!It makes more sense.I will certainly suggest it to them,after they have agreed to reimburse me,I told them-let's wait for another 2 weeks to see if the first clamp arrives.It pissed me off that they:
1)Refused to take any responsibility for non receipt of the clampand
2)Suggested that I may be cheating them after having already received the clamp.
I should add that after the 6 week mark I sent them emails every few days saying that the clamp had not yet arrived.They had neglected to inform me that the clamp had been sent via international surface mail,just said that it would arrive within 4-6 weeks.
All is well that ends well.
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