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In Reply to: RE: CAUTION!!!! Download speed waring!!! posted by AbeCollins on October 04, 2016 at 12:58:09
AbeCollins,
It would be nice if I received the same level of service from Comcast here in Colorado Springs. Had that been the case, I wouldn't have been driven to research and buy my own equipment. Apparently, however, I am not alone in my frustration as Comcast is consistently in the top 10 most hated companies in the US, and was the most hated ISP in the US in 2015.
"Comcast, America's biggest cable and internet service provider, is the most hated ISP in America by a long shot. Comcast gets more complaints about its internet service than AT&T, Verizon and Time Warner Cable combined" (Money. 2015. Comcast Is the Most Hated Internet Provider in America).
As well, the cable modem I purchased is 172mbps download, and the router is a Netgear Nighthawk AC1900 Dual Band Wi-Fi Gigabit Router ($160). As such, to achieve the 180 mbps download, in three years I would not have had to upgrade the router, and I would need only upgrade the modem one time to the $69.95 343 mbps Arris Surfboard. Nothing would need to be upgraded three times. Or, I could have continued to rent Comcast's subpar, sub-1mbps equipment at a cost of over $300.
Follow Ups:
I am fully aware that Comcast is hated by many. I am not one of them. Other than the steep price, I've been rather pleased with Comcast overall.I'm not sure what subpar sub-1Mbs equipment they provided you with but I have never seen that level of under-performance with Comcast and I've had them for about 15 years at three different Denver-Metro area residences.
If you want to discuss subpar performance and incompetence across the board, don't get me started on USWest / Qwest / CenturyLink, our stone age 'phone company' ;-)
In any case, I just thought I would share an opposing view.
Edits: 10/04/16
I agree with you Abe..... I've also got Comcast and have 125 Mbps Download Speed. I have had them for over 6 years and have never had to call them. I fix all my own network issues, so I don't have to deal with them over the phone.
That being said, I am pissed that they are pretty much a Monopoly here and raise my prices faster than inflation and know I can't do much about it. So, I keep hoping they get some competition.
Cut-Throat
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