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In Reply to: RE: Very intelligent response, as expected - nt posted by Bob_C on September 23, 2015 at 09:18:58
- A driver that worked perfectly fine on the exaSound DAC with JPlay until JPlay updated their software. A driver that adheres to industry standards that also works fine on the exaSound DAC with a multitude of other players (not just JRiver).
The onus is clearly on JPlay to fix their software, not for exaSound to fix their driver.
It's not that complicated unless one lets charged emotions cloud reasonable thinking.
Follow Ups:
The substance here can be uncovered only by detailed investigation with reference to source code and specifications, plus hands on debugging. Absent this information, it is a "finger pointing" exercise as to who is correct, and pointless to identify one party as the "tail" and the other as the "dog" or, alternatively, one product as the "engine" and the other as the "clutch". I am not one to accept claims that a given product "adheres to industry standards". The fact that it worked fine with a previous version of JPlay has nothing to do with the issue of who is right and who is wrong. (It is even possible that the "industry standard" could be wrong, i.e. ambiguous, and both devices might "adhere" to the standard while not interoperating. It could even be that the operating system is "wrong".)Exasound has every right to say that they do not support their hardware with JPlay. There is nothing wrong with this, and this would be true even if their products interoperated perfectly. To do so, or not to do so is their business decision. It is also JPlay's right to support or not support Exasound products, again a business decision. In both cases the situation might be complicated by prior marketing claims, but we've heard nothing about these.
However, none of this has anything to do with whether it was proper for Exasound to call JPlay a "hoax". Doing this, or supporting such accusations made by others (JRiver) is more than sufficient grounds for me to put them on my "do not buy list" for conducting business in an improper fashion. It's not as if there aren't alternative vendors that I could choose, were I in the market for a new DAC.
Tony Lauck
"Diversity is the law of nature; no two entities in this universe are uniform." - P.R. Sarkar
Edits: 09/24/15
"""However, none of this has anything to do with whether it was proper for Exasound to call JPlay a "hoax". Doing this, or supporting such accusations made by others (JRiver) is more than sufficient grounds for me to put them on my "do not buy list" for conducting business in an improper fashion. It's not as if there aren't alternative vendors that I could choose, were I in the market for a new DAC."""
Very true...
Cannot wast anymore time with such foolishness.
Absolutely... Engine manufactures must design an engine to suite a clutch..
Foolishness indeed.
Cannot wast anymore time with such foolishness.
Lacking a substantive response from you, I would have to agree.
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