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In Reply to: RE: Help me choose a new disc spinner posted by Doktor Brahms on August 31, 2015 at 04:39:15
Is Oppo's legendary after sale support. My experiences with their support have always been very satisfactory and I've experienced, and read about, them going well out of their way to satisfy a customer.I lost my BDP-93's remote control during a move. I contacted Oppo's Customer Support in an attempt to purchase another remote. They would NOT let me buy one, imagine that!! Instead, 3 days later, a brand new remote was delivered to my doorstep for absolutely no charge. That, my friends, is GREAT Customer Support! Oppo will have my business as long as they remain solvent...
-RW-
Edits: 09/03/15 09/03/15Follow Ups:
> Oppo will have my business as long as they remain solvent...
I hope they're not having problems because I like them, too.
I first bought an Oppo BDP-105D for myself and then I bought BDP-103D's for my two grown children for Christmas. I think Oppo makes excellent universal digital players.
Best regards,
John Elison
I think it was just a poor choice of words. Oppo is going gangbusters thanks to excellent products for the money and superb tech and post-sales support which puts many expensive, ultra high end products to shame. Solvency is not at all an issue. That, in spite of even disbeliever's haughty disapproval.
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