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In Reply to: RE: Great question posted by jeromelang on February 19, 2012 at 07:35:19
"I was asked to go back after a week (when they said new stocks will arrive), and while I was there, I was made to wait for more than 2 hours, and still in the end, they would not do demo, and I was to take the box as it is."
Totally unacceptable; as if people are waiting in droves to buy a $15,000 cd player?!? Niche market, they should treat their dwindling clientele with all the respect a Ferarri dealership gives to their wealthy clients!
Boy, am I in snarky mood this morning
Follow Ups:
Those are the very reasons many of us have chosen to buy our electronics off of the internet. Not realizing who was suppossed to be serving who is most probably what caused Marvin Electronics in Ft. Worth to have to close their doors. As far as which SACD player fits Jerome's needs, I'd have to belive it would be one that best complements his all nla system.
They actually let me take equipment home for auditions with no obligations to buy. The only catch was I had put everything on a credit card so if I messed up, I would have had to buy it. At first I found this irritating but using collateral is understandable; I heard a story about a customer who borrowed some expensive Mcintosh gear, accidently dropped it and refused to pay for the repair/replacement.
If anything I bought from them ever broke (all covered under warranty), I was able to get "loaners" until my equipment was serviced.
The "official" reason for the closure is the family is finding real estate to be a more lucrative field. The store front has already been sold to another developer.
I know of two people that had problems that were never resolved. One was a B&W sub from a system that was bought from there. All that was necessary was to rebuild or replace the dead plate amp. They wanted to sell another woofer. Some waranty service. The other was a defective woofer from a system that was bought there. They refused that guy as well. Like I said, you are special. ;-)
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