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I just want to say I'm very fortunate to live in an area where we have brick and morter stores. I made a major purchase with John and it went as planned. He was knowledgeable about both equipment and room interaction.I'm local and he was able to deliver and help set up. Even though I have 40 years of setting up systems he had valuable input that improved my set up in my room..
Not only did i feel the deal was good I feel I now have a dealer and person I will work with again. I have been buying online for years and now I advocate the brick and mortar experience.
Note: I had contacted two other dealers in the area and they never followed up
Edits: 11/14/15 11/14/15 11/14/15Follow Ups:
I too have purchased several things over a period of over 30 years and have always been treated well by John and his staff.
From 2000 to 2004 I worked nearby (in Livingston), and would frequent his store. He set up my TT for me (even though I bought it on EBay) and was willing to spend an hour demoing tube systems even though I told him I couldn't afford an audio purchase in the foreseeable future.
But the taste of tubes I got eventually led me to build a Bottlehead system.
Jeff
"Decaf is for cowards."
Jack Kevorkian
Agree. Have bought numerous items from Audio Connection and it has always been an excellent experience. They don't talk down to you.
Who were the other (2) dealers?
It is imperative to post both positive and negative experiences when doing business w/ these dealers/retailers.
I would rather not say. but I can tell you, it iwas in reference to Wilson speakers in the metro NY area
And as most of you probably know all too well, audiophile types are not always, ahem, the easiest customers to make happy.
No one better than John.... good listening with your new gear.
Nice guy.
"To Learn Who Rules Over You, Simply Find Out Who You Are Not Allowed to Criticize."
-Voltaire
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