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In Reply to: RE: Who is fixing it? posted by Rod M on April 09, 2015 at 17:47:08
DigiExpress in Pennsylvania. As of last night, they advised via email they are still waiting for the part.
I asked them last month if they could install the SSD mentioned by Abe and they replied that they couldn't do that work.
Follow Ups:
So much for the "express" part of their name.Waiting this long for a common part is just the first problem. Sounds like they don't do much of this kind of work, which is another red flag.
Apparently, they're ordering parts from a supplier which doesn't have the part and has to order it from *their* supplier, which won't send out "onesy-twosey" parts, 'cause they're a volume wholesale house.
The next problem will be after they install the drive and it doesn't work right. That'll be another two months to fix.
Another possibility is that they've lost track of your unit and are afraid to tell you.
I'd call and tell them to send it back NOW.
Then, take it somewhere else.
:)
Edits: 04/10/15
Get the unit back and have an SSD installed. Faster, *much* more reliable, and able to take a hard fall to pavement. And prices nowadaze are doggone cheap, you could probably get 256GB for about $125...
-RW-
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