General Asylum

Thnx Soxy, of course what you say is true, the proof will be if they can find a fix, presuming it's systemwide

108.71.181.131

Road Warrior

A

In Reply to: RE: Easily pleased it seems ... posted by three_sox on December 13, 2014 at 04:47:33

and not unique to either my house or the "node" I'm on. As far as paying for it, my rate hasn't gone up since they've signed on effective Nov. so I'm not out anything. However, with a library of Tens of THOUSANDS of videos, old and new, with commensurately varying sound quality, I really want my playlists (which I've compiled in "off" hours when the pipeline can apparently handle this stuff) to be able to play continuously.
----------------------

"Have you a water buffalo?"

Follow Ups:

Roadie ... - three_sox 20:42:40 12/14/14 (2)
... G'day mate!

I just hope they sort you out.

It is always disappointing when you sign-up for or pay for something that promises a lot and then the delivery is a let down.

I am weary of customer service guys who gush with massaged bullshit like, you, the individual, are their top priority.

I hope the guy is genuine and gets your service streaming properly when, where & how you want it to. Hopefully there is no network impediment which makes it impossible to work as it should. Time will tell.

I hope they get the problem sorted for you quickly.

Good luck with it.

Smile

Sox
- Here's the latest mate: - Road Warrior 13:36:04 12/15/14 (1)
  Hi Mr.-----,
  
  Just a quick note to let you know that AT&T acknowledged the problem and that we're working together on repairing this.
  
  One more question: when would you say these video issues started? Have they been present since the first time you used the service?
  
  Thank you,
  
  Sting Ray dude
  
  ----------------------
  
  "Have you a water buffalo?"
  - RE: Here's the latest mate: - Inmate51 21:09:41 03/08/15 (0)
    Hopefully, the Sting Ray "dude" didn't actually write "Hi Mr.-----,". That would be poor form and extremely impersonal, not to mention poor database "form reply design". More likely, I hope that he wrote "Hi Mr. Nasty,", although there are potential customer service issues with that as well. At least you contacted them, and not Mrs. Nasty. ;)
    
    "One more question: when would you say these video issues started? Have they been present since the first time you used the service?
    
    Thank you,
    
    Sting Ray dude"
    
    Actually, that's two questions, so he's already BS-ing you. LOL
    
    :)

Post a Followup:

FAQ

Post a Message!

Forgot Password?

Moniker (Username):
Password (Optional):
	Remember my Moniker & Password (What's this?) Eat Me
E-Mail (Optional):
Subject:

Message:	(Posts are subject to Content Rules)

Optional Link URL:
Optional Link Title:
Optional Image URL:
Upload Image:
E-mail Replies:	Automagically notify you when someone responds.

To view your new posting or follow-up, click on the RELOAD or REFRESH button on your browser.

This post is made possible by the generous support of people like you and our sponsors:

Kimber Kable