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In Reply to: RE: Now THIS is customer service! Thank you Stingray Music! posted by Road Warrior on December 12, 2014 at 06:16:13
"rebooting the Cable Box seems to be their # 1 answer to every problem"
Microsoft can be credited with training people worldwide on this very solution to every problem. You have MS to thank for that one. ;-)
Glad you got it fixed via Stingray Music (who I assume has a vested interest in having their service work correctly on AT&T).
Follow Ups:
Of course, if it were Apple, the solution to every problem would be to either re-install the operating system, or take your device to a "genius" at an Apple store. :)
Or, just call 'em up and get a live body who knows how to help. ;-)
Not that I have a dog in that fight...
then plug me back in and see if that works.
enjoy,
mark
I heard a story (maybe an urban legend) about a hospital in South Africa were they noticed that a higher than expected mortality in the life support wards and there was a correlation with particular beds and a particular day of the week.
After much investigation someone noticed that a cleaner visited the wards periodically at night with a floor polisher and would unplug medical equipment to polish the floor then plug it back in and move on!
Regards
13DoW
Decades ago I worked overseas, and making calls to a base on Califormia was, uh, clumsy. We'd have to arrange a call through the night operator, go to the office late at night, put the handset in some big clumsy device that looked like a WWII walkie-talky, and hope for the best.
One night we did all that, and as soon as California said "Hello!", the night cleaning woman unplugged the system to run the vacuum cleaner.
Shit.
d
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