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In Reply to: RE: Some New Paypal Rules posted by Awe-d-o-file on October 14, 2014 at 08:03:40
In the EU there is a 2 year minimum guarantee and in England you can make a claim against the manufacturer or trader for up to 6 years (5 years in Scotland) for faulty or misdescribed products.
So PayPal still falls way short of what is the legally required minimum here.
Follow Ups:
So you are saying a Sony TV sold here most often with a one year parts, 90 days labor warranty is two years for both there by law? The list of items that are quite expensive including tubes in tube amps that have short warranty periods is quite long.
ET
I think there is some confusion regarding just what this policy is about. My reading of the language of the policy is that they are extending the notification period from 45 days to 180 days to report items "Not Received and Significantly Not as Described." That does not mean that you become sn insurer for the TV you sell on eBay. It means that if you say that the TV is brand new and in mint condition, and an old clunker with a cracked screen arrives, the buyer has 180 days tp make the claim. If you clearly advertise the TV as "not working or for parts or repair" and include pictures and accurate descriptions etc., then you have not sent something "Significantly Not as Described." I think the enlargement of time is pretty stupid but it's not changing basics of eBay and making all sellers insurers.
Kerry
And how would you expect Paypal to determine whether the item was "not as described"? They'll most likely accept any such claim from the buyer, much like eBay usually does. Leaving the system ripe for abuse.
Yes. I agree that that can create a problem. See my other post in this same thread. It, basically, says just that.
Kerry
Yeah, pretty much but obviously not things that usually wear out within 2 years like brake pads or tyres.
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