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Getting a loud pop through the speakers when using the balanced outputs. No problem with the RCA outputs. Any thoughts as to the cause? I appreciate any help. I'll call Ayre next week.
-Wendell
Follow Ups:
After several days and much effort I cannot resolve the popping issue. Ayre has been quite helpful and suggested I send it to them. The seller doesn't want me to do that so it will be on it's way back to him today. I borrowed a friends CX-5 and it plays flawlessly in my system. I've tried with my cables and his Cardas cables and my Harmonic Technology as well as Monoprice and Signal cables. Same results. CX-5, yes. CX-7, no. Thanks for all the input.
-Wendell
When switching to or from the cdp? Turning on/off, or while it's playing? Both channels or one?
Edits: 01/30/16 01/30/16
During play.
-Wendell
or just one side? If just one side, did you switch R/L cables and you could duplicate it?
Yes, both left and right.
-Wendell
inputs? if so have you tried another input?
Sounds simply like a sick CDP. There is always inserting different balanced cables, CDP and preamp one at a time to eliminate each as the culprit. Ayre has good Customer support. I happily have both an Ayre preamp and DAC in my system.When I originally purchased my QB9, it died after 3 days of use. Seems there was a cold solder somewhere. My dealer overnighted it to them and they overnighted me a new DAC. I understand crap happens, but I couldn't have been happier with their Customer support. Good luck to ya!
Edits: 01/31/16
It does and I have new cables on the way. I made contact with Charles Hansen. He's being quite responsive and helpful.
-Wendell
Hope the new cables address the issue.
What appears to be the problem with the current cables?
Cheers!
Ed
"I know just enough to get into trouble. But not enough to get out of it."
Don't know if there is a problem with my current cables. Want to eliminate them as variable.
-Wendell
Keep us posted -Wendell.
CH can be a "flake" at times...
Not sure if he handles troubleshooting/repair directly. I've always spoken to Michael.
I concur w/ JeffH- at which point(s) does the player pop?
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