Digital Drive

Why Israel?

109.152.105.169

PAR

In Reply to: RE: Arcam FMJ CD23 - repair or replace? posted by e90 on March 30, 2014 at 11:32:04

My first thought would be that the repair should be handled by the USA distributor of Arcam as that's where you live.

Failing that I would contact Arcam in the UK. It's their baby! Incidentally Arcam are incredibly helpful in my experience and can often service older models from their range.

Follow Ups:

RE: Why Israel? - e90 03:19:50 04/02/14 (2)
So far, he is the only person who sounded confident that he could fix it. A number of other shops have told me it's not repairable, including a local repair shop I took it to. I paid $45 troubleshooting fee just to have them tell me parts aren't available.

Also, the guy in Israel has a write-up about another Arcam player he went through; he sounds very knowledgeable and thorough. Here is the link:

http://www.condoraudio.com/wp-content/uploads/Projects/Arcam-CD92-CD-HDCD-Player-Restoration-Repair.pdf
- RE: Why Israel? - RGA 18:23:41 04/02/14 (0)
  Ahh now I see. I go back to my initial notion that it's likely better to buy something newer. I think you'll find you can do better than Arcam these days and it probably won't cost you as much.
- RE: Why Israel? - PAR 03:58:06 04/02/14 (0)
  Well I was going to say given the parts availability question then why not approach the original manufacturer as they are most likely to have a stock of original parts. However that report from the Israeli engineer is pretty impressive.
  
  So it's back to the question of the value of repair v. replacement. I guess only you can judge that as only you will know the emotional connection that you have with this machine. Of course a good replacement may cost more than $500. As you obviously like the Arcam I would not spring for another machine without the opportunity for a lengthy audition.

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