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RE: Hooray: Revelation Audio Labs banned from Audiogon!

213.140.6.115

In Reply to: RE: Hooray: Revelation Audio Labs banned from Audiogon! posted by nostatic on January 15, 2008 at 18:09:20

Here is the complete story...
On 12/31/2006 we made a first order (taking in consideration his 30 days money back guarantee for all the cables) placed by credit card (my friend's credit card) for those items:
3 Precept Powercords in 2 meter lenght.
1 Balanced Interconnect in .5 meter lenght.
1 Digital CAT5 cable in 1 meter lenght.
He never shipped the 3 powercords (and you know how much the cost!).
My friend received the balanced in a quite reasonable period.
I received the digital cable too (shipped and received just on August 2007!! Obviously sending many mails to him every week to get it - and the other cables - shipped) but....it was defective! It doesn't work at all...no signal transmission! He told me that he would have shipped a replacement in few days (and obviously i had to ship the defective one back to him once received the replacement)...but he didn't.
On February the 7th (2007) (always taking in consideration his 30 days policy..and, BTW, on the Audiogon advertisement was clearly reported as available even for the speaker cables!) i made a second order (he told me that all the cables of the first order were on the way to be shipped in few days......and that a cable-cooker failure was the reason of the delay) via money-wire for these cables (and i was told that they would have been shipped in about 10 days togheter with all the other cables):
2 pair of Testament Speaker Cables in 2.5 meters lenght each.
1 Balanced Interconnect in 1.5 meter lenght
1 Balanced Interconnect in 1 meter lenght
I received them on August 24 (2007)...obviously sending mails to him nearly every day...to get just about one comunication (i heard all the possible excuses from that man) per month from him;
The shorter one was defective (another one!)...he told me that he would have immediately shipped a replacement (together with the digital one and all the other cables he had to ship!)...but obviously he didn't.
The longer one was ok (WOW...i got 1 right cable from him!)....
The pair of speaker cables designed for the mid-high frequencies (as i wrote i ordered two pairs..one designed for the mid-high and the other one for the bass frequencies) were awful...totally unsatisfactory (and please take in consideration that i found his signal cable an excellent cable...with a great balance along all the spectrum). The one dedicated and designed for the bass frequencies was, instead, a nice cable.
He told me that, with no matter at all (he immediately suggested it..before any request made by me), he would have shipped a replacement (made in a different way...taking in consideration the bad results reported for the one designed for the mid-high frequencies) for the "accused" pair. I suppose it was his first pair of cables made just and only for the mid-high frequencies...but i don't know. Anyway he was - just in words obviously - so willing to make a replacement to get a better result.
So, personally, i paid:
2 Precept in 2 meters lenght
1 Balanced interconnect in 1 meter lenght
1 Balanced interconnect in 1.5 meter lenght
1 digital CAT5 cable (for my Accuphase combo - Dp-800/Dc-801 - wich i sold in the meanwhile)
2 Pairs of Testament Speaker Cables
And that's what i could use (considering that obviously i do not use the speaker cables for the bass and mid-bass frequencies with other different cables for the upper range)...
1 Balanced Interconnect in 1.5 meter lenght
The friend of mine ordered those cables:
1 Balanced Interconnect in 0.5 meter
1 Precept in 2 meters lenght
He got only the interconnect.
That's our experience. I thought that his dreadful behaviour was just toward us (not having found any 3d or negative feedback on Audigon about this man!!)...now i know that it wasn't. He didn't reply to our mails for months and months....he gave us new shipping schedule every now and then...but, anytime, all the scheduled dates passed without a shipment.
Once again, and considering that i run it off, i apologize for my english.
Luciano (Italy)

Edits: 01/15/08

Follow Ups:

RE: Hooray: Revelation Audio Labs banned from Audiogon! - nostatic 12:30:01 01/16/08 (0)
To all who have been ripped off by Revelation Audio Labs, here is the link to the Florida Attorney General's office where you can file an online complaint:
- http://myfloridalegal.com/pages.nsf/4492d797dc0bd92f85256cb80055fb97/030e31f06ef0184d85256cc600706904!OpenDocument (Open in New Window)

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