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In Reply to: RE: Fire restoration help from Rouge Super Magnum owners needed posted by Steve. on April 30, 2016 at 18:29:45
Thank you.
Follow Ups:
You purchase a Rouge product, check that, a Rogue product. Obviously you conducted some research to make the purchase decision. This research should indicate they are a pretty reputable company with good customer service. You come here and complain a repaired transformer caught fire but refuse to contact Rouge, I mean Rogue, about it.
I call Bull Schiit!
You did not read the entire thread did you.
A Brown Trout no doubt.
Something about your complaint certainly does smell fishy!
Yes it does.
ET
Indeed.
It seems unreasonable to not give even a big company a second chance considering the myriad of things that can go wrong, including, but not limited to, the repair tech having a bad day.
Just send it back a second time and call them to find out what caused it. I am sure if they are a reputable company and further, a SMALL reputable company, they are going to be very interested in finding out what caused one of their own products to burst into flames in apparently a spontaneous manner. I don't have to tell anyone what the possible ramifications of a stereo component inside a rack in a living room bursting into flames with no one around are.
That you stubbornly refuse to send it back after unanimous (unless I missed a differing opinion?) agreement from both owners of Rouge...I mean Rogue, and just regular people who have things that break that you should just smacks of some kind of chicanery going on. Wow...run on sentence much?
Here's another vote for sending it back and then reporting the result.
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