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In Reply to: RE: A lapse in judgement posted by dirtyvinyl on April 04, 2015 at 09:50:25
This looks like a Primaluna Dialogue Premium HP. If so, the bias circuit is protected by a breaker, not a fuse, and after it shuts down it should come back up if you wait a few minutes before turning it back on. If you changed the tube and turned it back on too quickly it was probably still in the protective mode. Now that it has been off for some time turn your amp back on and see what happens.
FWIW, I had this happen with my late model Dialogue Two and that worked, but on one occasion it did not and that led me to having to get a new circuit breaker.
Hope that helps.
Follow Ups:
Yeah, I referred to the manual, and did just that. No reset going on here
I'm aware there is some protection circuits in the amp along with the "reboot" sequence.
Guessing it can't be something too drastic since there's juice going to the dead side and the amp powers up as normal?
My amp turned on both sides with one side's audio output dead. Looked like it should have operated normally. Then I had to have the circuit breaker replaced by a techie who discovered this failure. If you are still under warranty you're good. Mine wasn't and Deal recommended a techie who did a good job and got it going by replacing the breaker. I think he keeps his techies available for repairs to his own sales (?). FWIW Deal didn't admit that a dead circuit breaker could be the problem. We gave him the dead one so he could check it out....
For what it's worth, I learned recently that some types of circuit breakers are only meant to be tripped once (supplemental breakers where they rely upon a more robust one upstream, like maybe a fuse, in audio).
but by quick research and input, it does sound like I blew the relay and it will need replacing. Since this is "operator error", now I can only hope this will be considered a "forgive in the name of customer service" and N/C for replacement. I won't hold my breath.
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