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General audio topics that don't fit into specific categories.

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RE: Is good service today required for survival?

Posted by abs1 on June 28, 2012 at 14:29:41:
Why is it unfortunate? Whose fault is it that you deal with sleazy customers?

When I make any kind of purchase, whether it's an automobile, a full suite of hi-end kitchen appliances, or audio gear for example, I fully research the vendor to see if they have a track record of good to excellent customer service before I'll even consider doing business with them. I've learned this lesson in the past. There are some vendors that have made my "never again" list and many who I have no problem patronizing again. And I'm not shy about sharing my experiences with those who ask. I'm okay with spending a little more for the piece of mind, and often have been very glad that I did.