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In Reply to: RE: But you had no basis for your negative opinion. posted by middleground on August 19, 2014 at 07:59:27:
Middleground---you've got this all wrong. HW is not sidestepping blame for a defect. The dealer could have handled this much better and minimized the impact on the customer. The dealer has an obligation. For a nice percentage of the sale, a dealer agrees to represent that manufacturer. That means Educate--Promote--Sell and Service. Had the dealer replaced the defective table with a new one, we would not be having this conversation. By the way, I've owned VPI products since their business started. They are among the most supportive manufacturers in Audio.
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Follow Ups
- Wrong - denden11 12:12:10 08/19/14 (0)