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RE: Have you ever owned a successful business?

Basically I agree with you about customer service. I'm just saying that it's easy to critique them from afar without being in their shoes. In the short term a business has to keep its doors open. In this particular case my opinion is that the dealer needs to provide the replacement and then file a warranty claim with VPI. It is the retailers job to provide customer service and the manufacture's job to improve product quality so failures are reduced. It's not easy in today's business climate.

But in the big picture, I know you are right. I still admire the small businesses that are trying to live the old American dream... that dream is dying in the global economy.

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  • RE: Have you ever owned a successful business? - TheBrewmaster 17:53:32 08/18/14 (0)
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