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In Reply to: Tried this... posted by steven d on July 19, 2014 at 07:17:31:
It sounds to me like the problem might be with the cartridge. Perhaps it has a broken stylus or cantilever. If you have another cartridge, I would recommend installing it to confirm your turntable and tonearm are operating properly and then send the Benz Ruby in for inspection and repair.
I hope you figure this out.
Good luck,
John Elison
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- RE: Tried this... - John Elison 11:43:34 07/19/14 (0)