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Questions about tubes and gear that glows. FAQ

RE: Fake Tubes/Bad Seller?

Ishmael. It is a seller's responsibility to address questions from his buyers about products they purchased. So sorry to hear that your seller ignores you.

Many people dislike ebay due to lousy experiences with sellers they've dealt with. Speaking as a seller I have issues with those problematic sellers as they give all sellers bad reputations, including good ones by default just because they sell on ebay.

Could you disclose the name of the seller you purchased the 7316's from? And where else does he sell? You do have rights and can complain to ebay and Paypal. You should be able to get your money back. Possible Paypal is better to complain to but such complaints are not something I have dealt with. Others could provide more informative information on complaints.

Yes an experienced tube person should know what he's selling but I think that is a secondary issue. If the ad indicates or implies a 7316 and you do not receive a 7316 you should be able to get a refund regardless of the expertise of the seller. False advertising, whether intentional or not, is unacceptable. As mentioned, would you pay as much for an ECC82 or a 12AU7 as you did for the 7316 that is not a 7316?

Hope things work out!



Edits: 11/26/16

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