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In Reply to: RE: Problem (?) with new 845 tube posted by Rachel@GrantFidelity on November 17, 2016 at 14:43:42:
The glowing wire he is describing is a factory defect and should be replaced by you at no cost to the buyer, including return shipping. Your guarantee is very conditional at best if you take the stand you seem to be taking.
Edits: 11/18/16 11/18/16
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Follow Ups
- RE: Problem (?) with new 845 tube - vinnie2 03:20:40 11/18/16 (4)
- You and I have no idea WHY the wire is glowing.... - Ivan303 07:21:12 11/18/16 (3)
- RE: You and I have no idea WHY the wire is glowing.... - Erocka2000 09:19:16 11/18/16 (1)
- "... when you're dealing with a difficult vendor..." - Dave Pogue 14:11:39 11/18/16 (0)
- Agree - No Reason to Smear the Company - Triode_Kingdom 08:47:55 11/18/16 (0)