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Questions about tubes and gear that glows. FAQ

RE: We have the Iron Clad "Caveat Emptor" guarantee in the U.S.

Elrog hung True Audiophile out to dry. Retailers reley on the manufactures for warranty support and are merely a middle man between the manufacture and the customer for warranty repairs. I feel for the customers who have in warranty failed Elrog tubes in which Elrog fails to support. IME, our anger should be directed towards Elrog, not the retailer.

Elrog has had poor reliability in the past and it would appear that has not changed. In the hi end luxury market, you rarely get a second chance. Bye bye Elrog, you are off my list!



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