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Questions about tubes and gear that glows. FAQ

RE: We have the Iron Clad "Caveat Emptor" guarantee in the U.S.

UPDATE: i spoke to George Lenz at TubesUSA who still sells the Elrog tubes and he said he will speak directly to Klaus about the poor treatment i received from True Audiophile and see what he can do. George has nothing to gain from this other than my gratitude and respect and he clearly still believes in the product. He is a true gentleman.
i do not hold out much hope as the tubes were (barely) outside their 6 mos warranty period. So technically Elrog is in the clear. That being said there are still MANY original Western Electric 300b tubes out there that are in excess of 50 yrs old and still working perfectly. One begins to see why these tubes are sought after. Meanwhile i am hearing the early failure rate on the Elrog tubes was around 30%. these tubes should not have been made public until the bugs were worked out.

BTW for those who think rectifier tubes do not affect the sound, think again. Try rolling your rectifier tubes and see what happens.

thanks to everyone for your input!


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