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RE: It's the manner in which things are done

I do not deny that some individuals can be problematic, and I can sympathize with anyone having to deal with a problematic person. In such cases, appropriate boundaries can nevertheless be set without holding them up for public ridicule - without putting them in a corner with a dunce cap on their heads for everyone to see. It just seems over-the-top to me that a business actually publicly embarrasses their customers.


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