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Speaker Asylum General speaker questions for audio and home theater. |
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Speaker Asylum General speaker questions for audio and home theater. |
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In Reply to: RE: MCM posted by b.l.zeebub on October 30, 2016 at 09:03:00:
i've seen reviews for some products that have similar complaints, but wonder if the people who get products with issues try contacting customer service first before ranting.i also shop at parts express, even more than MCM, and HAVE had a couple problems with orders there. i bought some pyle 6 1/2", if memory serves me right, 2 way outdoor speakers that were rated in the low 90s for efficiency and maybe 50Hz (or even lower?) for LF cutoff, yet when i listened to them, they were no louder and went no deeper than my NHT superzeros rated at 89dB 70-20kHz.
when i asked for it, they gave me a return RMA & a quick refund just as they did when a couple of the 8 x 6 1/2" poly woofers i bought had dust caps that weren't properly sealed. they even sent me replacements BEFORE i returned the defective drivers! to me, that's EXCELLENT customer service and why i love shopping at PE with complete confidence.
when you're buying speakers at huge discounts, it's to be expected that you might be getting factory seconds that need replacements, but you have to give the company a chance to fix things before tearing into them, as they lose money on return and replacement shipping.
i also don't believe every rant review. someone CLAIMED that those $40, 97dB rated, i think, 12" woofers i bought were only good for something like 89dB was full of crap. i used dayton titanium tweeters rated at 93dB with mine, and the tweeters couldn't keep up with the woofers output by the same several decibels expected. i don't know what that person's issue was, but it couldn't have been with the woofers which clearly weren't 89dB, so i'm inclined to give MCM some benefit of the doubt as far as rants go until they stick me with defective products and refuse to remedy the situation.
sometimes too, people rant on products for completely stupid reasons like the buyer who bought woofers and complained that they had 5 mounting holes instead of 8 because apparently they couldn't be bothered to inspect the product's photo which clearly showed 5 holes. if ANYTHING, they should have been delighted by it as they were recycling old speakers and had nothing but fresh wood to screw into instead of having to offset the drivers like i had to do with both the woofers and tweeters in the box i restored turning both 45 degrees, which wasn't the drivers' faults.
both the woofers and the proels i bought were VERY high quality and insanely low priced for what i got. until the day comes that MCM does screw me over, i've had nothing but happy endings with them.
i WISH the party speakers i rebuilt weren't in storage in another state. they would have been perfect for a trailer starter system, no subs needed and plenty of EFFORTLESS undistorted volume. i really love those $16 dayton (MB quart) titanium tweeters too. they have more speed than soft domes on wooden & metallic percussion, but sound a bit softer than aluminum domes which can be annoyingly harsh sometimes. i can see why they used to dominate car audio systems a couple decades ago.
Edits: 10/30/16 10/30/16
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- RE: MCM - thump 12:27:07 10/30/16 (0)
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