In Reply to: how long should a customer wait for a reply ? posted by riley804 on November 21, 2016 at 09:17:55:
If a store front type shop that is closed weekends it's different, but I count in working days.
2 is about the longest I (try to) let somebody wait, regardless of where I am. When away I set my email to auto forward to Hotmail. 3 days I start to panic if for some reason I simply can't check my emails...
How long have you been waiting from initial call/email?
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Follow Ups
- Depends on the company. - grantv 12:06:22 11/21/16 (2)
- RE: Depends on the company. - riley804 12:37:36 11/21/16 (1)
- RE: Depends on the company. - MannyE 02:57:37 11/26/16 (0)