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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: Cancel on CC. Explain the company claimed 'shipped' faster than possible posted by Smelly_Socks on August 10, 2016 at 22:32:15:
Actually I emailed the very second the order was confirmed - when I realized I hadn't seen an address (it was there, just not where I was used to).I emailed the alarm at 12:52 and they replied that "the box had left" at 2:19 - so yeah, apparently 6 different items were boxed AND left the building in barely over one hour. I found that hard to believe - but it is apparently at UPS tonight as it's UPS status changed. Gotta give them credit for knowing the impatience of audiophiles - I would have phoned if I had any idea things could be gathered and shipped THAT fast
Personally, I suspect laziness - I mean really, it's hard to believe nothing could be done during the same business hours the package left the building. What disappointed me more was what I perceive as a "shoulder shrug" - I mean, they could have said "not to worry it will be refused at delivery and returned then we will re-ship" or something - any kind of guidance - I mean this has to have happened before.
Instead, I'm going to see how they reply to me tomorrow - when I got the 2:19 email I replied with an "ok so what happens now" asking for some guidance - let's see if someone had a bad day and can make up some ground tomorrow. Not impressed, but I'll give them every chance.
Edits: 08/10/16
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- RE: Cancel on CC. Explain the company claimed 'shipped' faster than possible - longtimequadowner 22:57:29 08/10/16 (0)
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