In Reply to: Kinda strange - I'm both a FedEx Auth Ship Center & UPS posted by David S. on May 31, 2016 at 10:39:23:
There may be a difference between commercial and residential. I am not a volume shipper and have only sold things occasionally which go to residential addresses. I do not have any FedEx account and do not believe this is necessary for the type and frequency of transactions I may do.
I had tried their online system before going to the physical location. I just wanted to get a general idea of the item's shipping cost. I did get that drop down menu myself. However, I was not concerned at the time because I was only looking for an estimate and thought FedEx employees would know what to do.
As I stated previously, my buyer tried the online system in Hong Kong with the same frustrating result. The clerk was not a new employee. I have dealt with her before for domestic shipments. There was no recourse. I certainly did not want to drive to the UPS location unless absolutely necessary. My business concluded at UPS in less than 20 minutes.
I am not endorsing UPS but FedEx left me no choice if I wanted the item shipped. UPS did deliver on time as scheduled without incident and at the same price as FedEx. UPS did not require me to incur a very expensive cell call to effect the transaction. They knew where to ship. The result was positive without calling Hong Kong!
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Follow Ups
- RE: Kinda strange - I'm both a FedEx Auth Ship Center & UPS - House13 12:19:14 05/31/16 (1)
- Well, certainly glad UPS could do well for you! - David S. 16:35:58 05/31/16 (0)