In Reply to: RE: Who is fixing it? posted by SamA on April 10, 2015 at 05:14:11:
So much for the "express" part of their name.Waiting this long for a common part is just the first problem. Sounds like they don't do much of this kind of work, which is another red flag.
Apparently, they're ordering parts from a supplier which doesn't have the part and has to order it from *their* supplier, which won't send out "onesy-twosey" parts, 'cause they're a volume wholesale house.
The next problem will be after they install the drive and it doesn't work right. That'll be another two months to fix.
Another possibility is that they've lost track of your unit and are afraid to tell you.
I'd call and tell them to send it back NOW.
Then, take it somewhere else.
:)
Edits: 04/10/15
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Follow Ups
- RE: Who is fixing it? - Inmate51 07:36:59 04/10/15 (1)
- I agree... - rlw 09:48:57 04/10/15 (0)