In Reply to: You date yourself ... posted by Bromo33333 on October 29, 2014 at 04:38:35:
Actually, not. It's much more efficient to talk with a person than to spend potentially hours doing searches and reading useless pages of results.On the other hand, when clients call me, sometimes I cringe 'cause they can't follow simple instructions. How would they fare trying to figure it out on their own and the Internet?
"Are you at your computer?"
"What's on your screen right now?"
"What is the error message?"
"Go to 'Control Panel', then double-click on 'Regional and Language Settings'."You'd be surprised at the percentage of people who have difficulty with that!
Others zoom right through it. Still others think they know what to do (so why did they call?) and are clicking away on things I didn't tell them to click on, so I gotta back 'em up and rein 'em in.
Ya just never know.
Thanks for letting me vent!
:)
Edits: 10/29/14
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Follow Ups
- RE: You date yourself ... - Inmate51 07:02:52 10/29/14 (6)
- As a former IT pro ... - Mike K 08:54:32 10/29/14 (4)
- RE: As a former IT pro ... - wangmr 23:04:45 10/29/14 (2)
- RE: As a former IT pro ... - Inmate51 06:53:06 10/30/14 (1)
- RE: As a former IT pro ... thanks for classy reply [n.t.a.] - wangmr 04:52:03 10/31/14 (0)
- RE: As a former IT pro ... - Inmate51 12:50:52 10/29/14 (0)
- Bingo! Bromo must enjoy spending hours doing mundane computer tasks. nt - tinear 08:46:41 10/29/14 (0)