In Reply to: RE: Hi Fi companies and customer contact - worst and best posted by SgreenP@MSN.com on August 17, 2014 at 20:00:50:
Modwright couldn't do enough for me when I was considering a use MW unit. They verified all the owner's claims, and a few months later when the remote control got flaky, I called and they sent me a much better one. For a whopping TEN BUCKS! And I think they shipped it before they got payment.
I called VPI because my RCM cabinet turned to mush; they said they'd check on a "B-stock" cabinet and I never heard from them again. For the $250 charge I decided to build my own.
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Follow Ups
- RE: Hi Fi companies and customer contact - worst and best - shutterbob 20:57:11 08/17/14 (0)