In Reply to: Hi Fi companies and customer contact - worst and best posted by mbnx01 on August 12, 2014 at 12:48:18:
This is an online dealer. I was interested in purchasing a piece of equipment from them, but the manufacturer did not list them as an authorized online dealer. Cleveland Plasma insisted that they were just about to be listed on the manufacturer's website. I was cautious and bought elsewhere (Crutchfield). It's several years later and guess what--STILL not listed as an authorized dealer.
SVSound--I bought one of their AS-EQ1 equalizers, and they were consistently helpful and quick in responding via email and phone calls to setup questions.
Concerning dealers, I have always had great customer service from Crutchfield and Audio Advisor. Headroom (headphones.com) is a reliable dealer for headphones and related equipment, and they have been very helpful with purchase advice.
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Follow Ups
- Cleveland Plasma - pbarach 15:36:15 08/14/14 (0)