In Reply to: Hi Fi companies and customer contact - worst and best posted by mbnx01 on August 12, 2014 at 12:48:18:
The best companies produce reliable equipment that almost NEVER needs service, and when problems arises give great service! Those get my business.
There are companies that make good sounding "unreliable" equipment, that have to give good service to stay in business. They have a CULT following of customers that do not care about RELIABILITY!
There are bad companies that sell unreliable equipment with bad service. They do not last after the word gets out.
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Follow Ups
- Reliability Vs Customer Service - Potzrebie 14:22:54 08/14/14 (1)
- RE: Reliability Vs Customer Service - sleepysurf 15:17:16 08/14/14 (0)