In Reply to: Hi Fi companies and customer contact - worst and best posted by mbnx01 on August 12, 2014 at 12:48:18:
Best:
Aerial Acoustics - long ago when I bought my speakers, I called with a minor question and Michael Kelly picked up (owner) and addressed my question.
Pretty cool.
Green Mountain Audio - Roy Johnson (honcho) and I had a several email letter discourse on room acoustics (trying to cure some room ailments) and I wasn't even a customer... most impressive (definitely on my audition list if and when I consider new speakers).
Mapleshade was quite helpful when I called and Pierre Sprey (the boss) and I had a LONG discussion on jazz; pretty nice.
There are others that have been quite good. I think I've had better luck than most...
DeeCee
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Follow Ups
- RE: Hi Fi companies and customer contact - worst and best - DeeCee 17:30:36 08/12/14 (0)