In Reply to: RE: Hi Fi companies and customer contact - worst and best posted by abs1 on August 12, 2014 at 13:29:18:
Just wondering, because I have never had any problems the way they handle the servicing of their products and I live in Canada. Based on my experience their customer service is first rate as I was able to talk to the lead technician if any of my tube amp, pre amp, cd player and or phono stage need servicing.
On top of that, they're very accurate with their cost estimate of the work to be done and prompt with their delivery and they'll even ship it on the new box if they think that the OEM box couldn't handle the shipment safely anymore.
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Follow Ups
- Have you own an ARC?... - kootenay 14:03:28 08/12/14 (7)
- The boxes are gone... they will continue to slip, no more faceplates either~nT - Cleantimestream 06:57:24 08/13/14 (0)
- RE: Have you own an ARC?... - abs1 15:13:06 08/12/14 (5)
- RE: Have you own an ARC?... - sudz1234@yahoo.com 18:33:21 08/17/14 (0)
- RE: Have you own an ARC?... - kentaja 15:26:16 08/12/14 (3)
- RE: Have you own an ARC?... - abs1 11:43:31 08/13/14 (2)
- I agree! nt - Potzrebie 17:56:26 08/14/14 (1)
- RE: I agree! nt - Jack D II 19:29:57 08/14/14 (0)