Kudos to Parasound

General Asylum

General audio topics that don't fit into specific categories.

I've owned Parasound amps for the past few years. During the first year a part failed which was repaired promptly. A few years later the same part failed in the other amp, again covered under warranty. I was told that later production revised the value for that part and mine continue to work flawlessly. All good service but I never expected otherwise.

Not long ago I had an issue with a Parasound dealer. My attempt to resolve that with them failed so I sent a note to Richard Schram relating my experience since I believe manufacturers should be aware of how their products are being represented. Now this issue had nothing to do with Parasound or their service directly, but Mr. Schram stepped in and resolved the situation.

To me this was exemplary customer service so I'd like to make my "thank you" public.

"The secret of life is honesty and fair dealing, if you can fake that you've got it made." Groucho

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Topic - Kudos to Parasound - M3 lover 14:51:19 07/12/14 (8)

RE: Kudos to Parasound - jamestavegia@gmail.com 15:16:40 07/14/14 (1)

RE: Kudos to Parasound - dbphd 17:54:20 07/14/14 (0)

RE: Kudos to Parasound - K-wey 12:18:39 07/14/14 (0)

RE: Kudos to Parasound - pictureguy 22:00:19 07/12/14 (0)

I too was taken care of by Parasound.... - Jive Turkey 17:53:42 07/12/14 (0)

Richard is very customer oriented, Great company /t - Cpk 17:49:53 07/12/14 (0)

Kudos to YOU - hifitommy 17:43:25 07/12/14 (0)

RE: Kudos to Parasound - fantja 15:24:07 07/12/14 (0)

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