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RE: One big issue is "did you buy it from an authorized dealer"?

Thanks for the constructive responses Elizabeth. I've contacted Monster again about out-of-warranty repair. To clarify, I had an email exchange with a Monster service technician a while ago & was told that the flat fee replacement option was the only alternative for out-of-warranty units (I forget the exact sum involved but it was in excess of $1000). It was a gift, so I am not even sure if it was purchased at an authorized dealer or not.

Given the original cost (& the fact that it was a gift), I am reluctant to simply throw the unit away (but, frankly, not willing to sink another $1000+ into it). For that reason I was wondering about the possibility/wisdom of third-party repair & hoped that someone here might have had relevant experience they would be willing to share.


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