In Reply to: One big issue is "did you buy it from an authorized dealer"? posted by Elizabeth on April 2, 2014 at 17:38:32:
Thanks for the constructive responses Elizabeth. I've contacted Monster again about out-of-warranty repair. To clarify, I had an email exchange with a Monster service technician a while ago & was told that the flat fee replacement option was the only alternative for out-of-warranty units (I forget the exact sum involved but it was in excess of $1000). It was a gift, so I am not even sure if it was purchased at an authorized dealer or not.
Given the original cost (& the fact that it was a gift), I am reluctant to simply throw the unit away (but, frankly, not willing to sink another $1000+ into it). For that reason I was wondering about the possibility/wisdom of third-party repair & hoped that someone here might have had relevant experience they would be willing to share.
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Follow Ups
- RE: One big issue is "did you buy it from an authorized dealer"? - Scottson 17:57:27 04/02/14 (1)
- wow.. I wonder how they would deal with a gift? Seems not so well after all. - Elizabeth 18:08:11 04/02/14 (0)