|
General Asylum General audio topics that don't fit into specific categories. |
|
|
|
General Asylum General audio topics that don't fit into specific categories. |
|
In Reply to: Panamax M5100EX posted by omegaman on July 21, 2012 at 08:35:00:
>> My Panamax has a $5,000,000 replacement guarantee on your equipment.
That means one of two things. Either the incidence of loss is so truly remote that they rarely have a claim, or the guarantee is so tightly worded that they pay little or nothing on the claims that do happen.
I read the warranty and it has quite a few limitations.
It only applies if the Panamax was new, originally purchased by you and you have a receipt. There is no coverage if you bought it used. Their wording suggests this "purchased new" requirement also extends to the "connected equipment" since you must produce receipts for these items, too.
The use of 2 prong outlets, extension cords or other surge devices voids coverage. ALL wires (telephone, coax, computer, etc.) must pass through the protector or the warranty is void. You will need to demonstrate that all of your house wiring is up to code. (They could make that a difficult & expensive process if they require you hire an outside electrician to certify this.)
You have only 10 days after the event to notify Panamax or the warranty is void.
The Panamax protector itself must show signs of lightning damage. If it looks OK and only your equipment is damaged, there is no coverage. They will examine the returned surge protector and their determination is final. The warranty is void if your protector has been opened or modified.
If they do cover, payment is limited to the cost or repair or their determination of "fair market value".
No secondary costs are covered (i.e., installation, testing, programming, data loss, shipping costs, and a number of other listed items.)
In short, making a claim under their offer could be extraordinarily difficult. There is a reason they call it a "limited" warranty!
This post is made possible by the generous support of people like you and our sponsors:
Follow Ups
- Warranties - mls-stl 09:07:20 07/21/12 (0)
Top of Page ]
[ Contact Us ]
[ Support/Wish List ]
[ Copyright © 2024, Audio Asylum, all rights reserved ]