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General Asylum General audio topics that don't fit into specific categories. |
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In Reply to: RE: Is good service today required for survival? posted by abs1 on June 28, 2012 at 14:29:41:
The "unfortunate" part has to do with what some customers seem to define "good service" to mean. I enjoy working with the vast majority of our customers. There is a small segment that are making outrageous demands that drive up costs that we must pass on to others.
This same thing is happening in consumer markets every day and in so many other markets. People want good service but are unwilling to pay for it. Perhaps it is the natural evolution of business that stores like Best Buy helped bury the smaller local stores....and now they will face annihilation too as more people start buying stuff online or accessing content through the cloud.
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Follow Ups
- RE: Is good service today required for survival? - dadbar 07:44:17 06/29/12 (1)
- Best Buy and others did themselves in for so many reasons... - 2chJunkie 11:38:10 06/29/12 (0)
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