Home General Asylum

General audio topics that don't fit into specific categories.

RE: Customer situation, what would you do?

The customer and his demands are out of line. You have done nothing wrong.

I have worked in sales/customer service/client services all my life and I learned from some very smart people that sometimes you have to fire customers.

The old "customer is always right" line is no longer financially viable.

Sorry, but some idiot from the UK who feels he can use something for a year and then force you or a dealer to buy it back is beyond the pale.

Thank god 95% or more of consumers of low volume, specialist products actually have a brain. The other 5% cannot take us hostage.

Just my two cents.


This post is made possible by the generous support of people like you and our sponsors:
  K&K Audio / Lundahl Transformers   [ K&K Audio / Lundahl Transformers Forum ]


Follow Ups Full Thread
Follow Ups
  • RE: Customer situation, what would you do? - Regor Ladan 18:15:42 04/07/11 (0)

FAQ

Post a Message!

Forgot Password?
Moniker (Username):
Password (Optional):
  Remember my Moniker & Password  (What's this?)    Eat Me
E-Mail (Optional):
Subject:
Message:   (Posts are subject to Content Rules)
Optional Link URL:
Optional Link Title:
Optional Image URL:
Upload Image:
E-mail Replies:  Automagically notify you when someone responds.