In Reply to: Customer situation, what would you do? posted by Gordon Rankin on April 7, 2011 at 10:51:50:
That is fairly bold talk from someone whose actions could be misinterpreted as possibly fraud and extortion but is likely a misunderstanding.
A politely worded response is likely in order. The offer of trading the unit in for another purchase, may still be on the table but is at the discretion of the dealer. Hopefully his evaluation of the product would be on the product's performance. Then I would wait and pray that his students are spared from his unpleasant behaviors.
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Follow Ups
- RE: Customer situation, what would you do? - tdat7192 11:45:26 04/07/11 (0)