Home General Asylum

General audio topics that don't fit into specific categories.

Update the firmware

I recommend upgrading the firmware on the hard drives. I have a couple of 2850's in my shop and have experienced the same problem.

Assuming you have the Maxtor 73GB 10K drives (there is a different update for the 15K drives):

"Under certain circumstances a hard disk drive may go offline, hard disk drives (HDD), may report offline due to a timeout condition. If the HDD is unable to complete commands, this may result in the controller reporting the HDD off line due to a timeout condition.

Higher than expected failures rates have been reported on the Maxtor Atlas 10K V ULD (unleaded or lead free) SCSI hard disk drives.

If the hard disk drive (HDD) is unable to complete commands, this may result in the controller reporting the HDD offline due to the timeout condition. The primary failure modes have been the HDD failing to successfully rebuild and also failing after a rebuild has completed.

For all ULD part numbers/model numbers listed below, Dell considers this as an "Urgent Update" and recommends proactively updating the firmware to avoid interruptions.

YC951 – Model ATLAS10K5_73WLS - 73GB 10K 68 pin
CD807 – Model ATLAS10K5_146WLS - 146GB 10K 68 pin
FD456 – Model ATLAS10K5_300WLS - 300GB 10K 68 pin
GD084 – Model ATLAS10K5_73SCA - 73GB 10K 80 pin
YC952 – Model ATLAS10K5_146SCA - 146GB 10K 80 pin
CD808 – Model ATLAS10K5_300SCA - 300GB 10K 80 pin

The following leaded part numbers/model numbers can also benefit by having the JT00 revision of the firmware installed but is considered as a "Recommended Update" rather than "Urgent" as listed for the unleaded models.

T4350 – Model ATLAS10K5_73WLS - 73GB 10K 68 pin
U4006 – Model ATLAS10K5_146WLS - 146GB 10K 68 pin
R4784 – Model ATLAS10K5_300WLS - 300GB 10K 68 pin
CC315 – Model ATLAS10K5_73SCA - 73GB 10K 80 pin
FC271 – Model ATLAS10K5_146SCA - 146GB 10K 80 pin
CC317 – Model ATLAS10K5_300SCA - 300GB 10K 80 pin"

As always, make sure you have a current backup first.


This post is made possible by the generous support of people like you and our sponsors:
  Kimber Kable  


Follow Ups Full Thread
Follow Ups
  • Update the firmware - nickwh 15:13:27 05/12/07 (0)

FAQ

Post a Message!

Forgot Password?
Moniker (Username):
Password (Optional):
  Remember my Moniker & Password  (What's this?)    Eat Me
E-Mail (Optional):
Subject:
Message:   (Posts are subject to Content Rules)
Optional Link URL:
Optional Link Title:
Optional Image URL:
Upload Image:
E-mail Replies:  Automagically notify you when someone responds.