Exceptional service from APC AV

General Asylum

General audio topics that don't fit into specific categories.

As outlined in a thread below, I seemingly have a defective APC AV power filter unit.
I telephoned APC service Friday just before noon. A service representative took my word for the problem, immediately sent out a new unit ( he was in the US and I'm in Canada although they have a warehouse about 600 miles from me) and I received it today ( Monday).They are now arranging a pickup - at my house- of the defective unit to be sent to their lab in the U.S.
I mention this only to praise their service -have absolutely no connection to them or any retail outfit.

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Topic - Exceptional service from APC AV - lancelot 16:55:28 03/05/07 (0)

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