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Why I will never buy Sony again

I have owned some Sony ES gear over the years. The 77ES power amp, the 80ES preamp (both purchased used), 90ES preamp, 7AES speakers and 20ES cd player (all bought new in '99).
When my Counterpoint Solid 2A took out both midranges in the 7AES speakers (servo failure), I contacted Sony on their 800 number parts line. Even though my speakers were less than a year old, they did not have any replacement mids. I ended up substituting some Vifas with Madisounds help, but they did not sound the same as the "custom" original mids.
My best friend has the X7ES sacd player. A week or so ago the laser block failed. He brought it to the Sony Service Center in Westwood, MA. He was told the laser block assemblies are no longer available from Sony. His mega-buck player is now nothing but pretty junk.
The way Sony has abandoned SACD and their parts obligations is criminal.
They are having much deserved troubles right now. It's no wonder.


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Topic - Why I will never buy Sony again - nightdoggy 09:52:49 04/25/07 (33)
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