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It doesn't ring true with me either. See if you agree with this pithy remark:

"It's said that 'The customer is always right' but usually the customer is always wrong, you just can't let him know."

Over the decades I've taught dozens of guys the necessity of being a better customer, how to develop "a friend in the castle", how to get invited to parties etc. etc. (Thirty years ago a local dealer took me into the shed out back and lit up a j. That set me thinking... he must like me! What did I do?)

Still, withall, I think the advice I first offered below would have disappeared any controversy: "You should have called him right back and nipped the antagonism in the bud."

clark

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  • It doesn't ring true with me either. See if you agree with this pithy remark: - clarkjohnsen 13:55:55 02/15/07 (0)
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