In Reply to: and the truth usually lies somewhere in the middle...(nt) posted by clio09 on February 15, 2007 at 06:06:29:
My first thre calls were guys asking about Cary and Musical Fidelity gear. New stuff. It was quite funny that all three were from Jersey.Two wanted technical help in understanding the product....understand while this is happening I have messages beingg let in front of me left and right. All they want is a few minutes of ex[ert advice. John Ruttan at Audio Connection is their dealer and I send 'em back their. But if I do that.....let's say 30 minutes 6 times a day which could happen as a minimum w/ people I can't do business with, that's three hours a day. Then to properly demo three sets of speakers for Robert as he requested...
I would be out of business. Any successful dealer will have to say "no" sometimes. Why do you think your local dealer is gone? Think about it. And be honest.It sucks....but people at Audiogon have turned it into a commodity with "Auctions stating at $1". The quality of buyers that go their is horrible and now private parties don't even want to deal with it. Now look at my used page. It has doubled in size recently.
While I am typing this a guy bought a used preamp somewhere and it doesn't work right. Intermittent hum. He doesn't call the seller. He doesn't call the manufacturer. He is on the phone w/ Jared sitting to my right......and is pissed we won't go through and trouble shoot everything with him. Are we wrong in qualifying and saying "no"?????
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Follow Ups
- It's easy to make judgements when you are not the one having to lose have a day of business....read on - Kevin Deal 09:14:30 02/15/07 (9)
- From another retail dealer.... - Response34 17:27:11 02/15/07 (0)
- I'm sorry we can't help VS F-OFF , click! - Rodney Gold 11:44:31 02/15/07 (0)
- Re: It's easy to make judgements when you are not the one having to lose have a day of business....read on - clio09 09:27:41 02/15/07 (4)
- No. - Bruce Kendall 10:40:41 02/15/07 (3)
- He wasn't asking for free support for his Audiogon purchases. - Presto 15:12:40 02/15/07 (0)
- But what if I *like* getting my ass kissed? Where else can I go? nt - clarkjohnsen 13:43:53 02/15/07 (1)
- Simple. Call 1-800-Audiogon. Problem solved. -t - Bruce Kendall 17:31:24 02/15/07 (0)
- Woops! That's half a day....duh......nt - Kevin Deal 09:22:35 02/15/07 (1)
- But the time spent defending my rudeness: Quite priceless!! (nt) - subdud 12:53:57 02/15/07 (0)