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Poor show

I can't beleive you actually posted this , it puts you in such a poor light and basically proves the original posters point about his mistreatment. Seems the customer never screwed you over ever , unless buying from you in 98 and not agian falls into that class. Yet you told him to go jump when he , within his rights and within his mandate to minimise costs, made an enquiry. It would have cost you nothing to be polite and gained you everything.
I quote and do samples and attend to all customers , not everyone buys the product from me but I would never dream of telling them to FOAD if they did find a similar product cheaper. Thats what Im in business for , to serve the customer and by merely serving them does not mean they are obliged to purchase from me , I win some , I lose some. Thats business!!
Rodney Gold


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